A few helpful things to know before your appointment, so everything feels easy from the moment you book to the moment you walk through the door.
Before your visit
The details below are here to help things run smoothly, answer common questions, and make sure you know exactly what to expect before your appointment.
If you’re ever unsure about something, reach out. We’re always happy to help.
We want your experience to feel easy from start to finish.
Arriving a few minutes early gives us time to get you settled in, answer questions, and ease into your session without feeling rushed.
First Appointments
Your intake forms and appointment details will be emailed before your visit, so everything feels easy and ready when you arrive.
Arriving a few minutes early gives us time to get you settled in and ease into your session without feeling rushed.
Arrivals
If you're running late, send us a quick text when you can. We'll always do our best to accommodate your session while honoring the appointments after yours.
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Details
Schedule Changes
Appointments canceled with less than 24 hours’ notice may be subject to a cancellation fee.
Missed appointments without notice may be charged the full session amount, since that time has been reserved specifically for you.
Life happens. If you need to reschedule or cancel, we simply ask for as much notice as possible so we can offer the appointment to someone else in need of care.
Details
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Payments
A card on file is required to reserve your appointment, though payment is not processed until the time of your session.
We accept cash and all major credit cards. If you have questions about payment before your appointment, feel free to reach out anytime.
Because sessions are often in progress throughout the day, text is usually the quickest way to reach us. We’ll always get back to you as soon as we can.
Questions before your appointment? Reach out anytime. Text is usually the fastest way to get in touch, and we’ll get back to you as soon as we can.
Communication
If you plan to use a gift card for your appointment, a quick note ahead of time is always appreciated so we can have everything prepared before your visit.
Getting here should be the easiest part of your day.
Finding Us
Free Parking:
Paid Parking:
Most clients find parking quickly, but if you need help, send us a text.
2nd Street: 1 hour
Washington Avenue: 1 hour
4th Street: 2 hours
Marina Square Garage
Entrance on 2nd Street
The building offers elevator access, designated accessible parking, and wide entryways.
If you have questions about accessibility or would like to discuss accommodations before your appointment, please reach out. We're always happy to help make your visit as comfortable as possible.
