If you wake up feeling unwell, please let us know as soon as possible. We deeply value your honesty and your commitment to keeping our space safe and healthy for everyone.

In these cases, instead of the full session fee, you’ll only be charged the therapist’s hourly rate ($20 per hour).

This policy also extends to our prenatal clients, who may experience sudden shifts in how they’re feeling. We trust your judgment and appreciate your communication.

Illness 

policies

please note

Your appointment time is reserved just for you. If you arrive late, we’ll do our best with the time remaining, but your session may need to be shortened to avoid overlapping with the next client.

The full session fee still applies.
If you miss your appointment without notifying us, it will be considered a no-show, and the full fee will be charged. We appreciate your understanding and your respect for our time and schedule.

No-Show/Late Arrival

Life happens—we get it. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice. This gives us the opportunity to offer the time to another client who may be waiting.

Cancellations made with less than 24 hours’ notice will be charged the full cost of the service. Payment will be required before booking your next session.

Appointments booked with less than 24 hours’ notice are considered final. If you are unable to attend an appointment scheduled within that window—regardless of reason, including illness—the value of the gift certificate will be forfeited.

Cancellation Notice

Gift certificate holders